Privacy Policy

Pearl Electronics Traders (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our store, interact with our website (if applicable), or contact us through phone or other communication channels.

By engaging with Pearl Electronics Traders, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal information in various ways, including when you visit our store, place an order, inquire about products, or communicate with us. The types of information we may collect include:

  • Personal Identification Information: Name, contact number, email address, delivery address, and payment details (e.g., bank information for transactions).
  • Device Information: If you visit our website (if applicable), we may collect information about your device, IP address, browser type, and browsing history.
  • Transaction Information: Details about purchases made, products or services inquired about, and customer service interactions.
  • Communication Information: Any details you provide when communicating with us via phone, email, or other messaging platforms.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders, including delivering products and services.
  • To communicate with you regarding your order status, promotions, or customer service inquiries.
  • To improve our services and customer experience, including enhancing product offerings and responding to customer feedback.
  • To send promotional offers, newsletters, or updates about new products, discounts, or store events (if you opt-in for marketing communications).
  • To manage and protect the security of our store, website, and customer data.
  • To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement appropriate security measures to safeguard the personal information we collect. These measures include encryption, secure payment gateways, and access restrictions for authorized personnel only.

However, please note that no method of data transmission or storage is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., delivery companies, payment processors) who assist us in providing products and services.
  • Legal Compliance: We may disclose your information if required by law, such as complying with a court order or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. In such cases, we will notify you in advance and provide you with the option to request the deletion of your data.

5. Cookies and Tracking Technologies

If you visit our website (if applicable), we may use cookies and other tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve your experience on our site by remembering your preferences and activity.

You can control cookies through your browser settings and choose to decline or delete them. However, some features of our website may not function properly without cookies.

6. Your Rights and Choices

You have certain rights regarding the personal information we collect and hold, including:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal and contractual exceptions.
  • Opt-out of Marketing Communications: You can opt out of receiving promotional emails or messages by following the unsubscribe link in the communication or contacting us directly.

To exercise any of these rights, please contact us at 03199042547 or by visiting our store at Clock Tower, Mingora, Swat.

7. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates. By continuing to use our services after changes to the Privacy Policy, you agree to the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Pearl Electronics Traders
  • Location: Clock Tower, Mingora, Swat
  • Phone Number: 03199042547
  • Email: [Insert email address, if applicable]

We are committed to protecting your privacy and providing a safe shopping experience.