Refund Policy
1. Return Eligibility
Returns accepted within 14 days of delivery for unused and unopened items.
2. Return Conditions
Items must be in original packaging and include all accessories and manuals.
3. Non-Returnable Items
Opened electronics, customized goods, or used household items are not eligible for return.
4. Defective Products
Defective items can be returned or exchanged within the warranty period with proof of defect.
5. Refund Process
Refunds are processed within 7 business days after returned items are inspected.
6. Refund Method
Refunds are issued back to the original payment method used at purchase.
7. Return Shipping Costs
Customers bear return shipping costs unless the return is due to our error or a defective item.
8. Restocking Fee
Some returns may be subject to a restocking fee of up to 15%.
9. Late Refunds
If a refund hasn’t been received, please check with your bank or payment provider before contacting support.
10. Exchange Policy
Items can be exchanged for the same or equivalent value product if available.
Contact Us:
Gmail: contact.pearl.pvt@gmail.com
Phone: 0344 9686094
Address: shop no 6 Marjan Plaza Shergarh